These terms are an agreement between you and Muchamad Arifin Dwi Prastya, an individual developer, Desa/Kec. Purwosari, Kab. Bojonegoro, East Java, Indonesia ("Nipa Lab", "we"), and cover the hosted Nipa Lab service at nipalab.com. The service is in early access: it is still changing and run by one person. The Nipa software itself is licensed under the Apache License 2.0; code under ee/ is covered by the enterprise license.

By creating an account you accept these terms and acknowledge our privacy policy. If you accept them for a company or other organization, you confirm that you are authorized to bind it, and "you" includes that organization.

Your account

You must be at least 16 years old. You are responsible for your account and for what you store with it. Keep your credentials, tokens and SSH keys safe, and tell us at security@nipalab.com if you think they were compromised.

Your content

You keep all rights to what you upload. You grant us the permission needed to store, transfer and display it in order to run the service for you and the people you share it with. We do not use your content for advertising or to train AI models.

Acceptable use

Do not store content you have no right to store, or content that is illegal.
Do not attack, overload or probe the service, or try to access other people's data.
Do not use the service to distribute malware or spam.
Do not get around storage, seat or rate limits.

To report content that infringes your rights or is illegal, write to support@nipalab.com with the location of the content and the reason. We review every notice and tell the uploader when we act on it.

Plans, storage and seats

Free accounts include a fixed amount of storage and seats, shown on the pricing page. When an organization reaches its storage limit, new uploads are refused until space is freed or the plan is upgraded; existing data stays available. When it reaches its seat limit, new members cannot be added. We may change free limits with 30 days' notice, and never in a way that removes data you already stored.

Payment

Paid plans are sold by our reseller Paddle.com Market Ltd, which is the merchant of record and handles payment, invoices, taxes and refunds under the Paddle buyer terms. Subscriptions renew automatically each month or year until cancelled. Changes to seats or storage are prorated. A cancellation takes effect at the end of the current billing period. If a payment fails, a plan change may not apply and, after a period of non-payment, the organization falls back to the free limits. EU consumers have a 14-day right of withdrawal; by starting a paid plan right away you ask us to begin the service immediately and acknowledge that the right ends once the service has been fully provided. We announce price changes at least 30 days before your next renewal.

Personal data in your content

If your repositories, comments or other content contain personal data of other people, you are the controller of that data and we process it only on your instructions to provide the service, as your processor under Article 28 GDPR. We keep it confidential, protect it with appropriate security measures, use only service providers bound by equivalent terms, help you answer data subject requests, notify you of a personal data breach without undue delay, and delete it when your account or organization is deleted. Organizations that need a signed data processing agreement can request one at support@nipalab.com.

Ending the agreement

You can stop using the service and ask us to delete your account at any time. We may suspend or close an account that breaks these terms or puts the service or other users at risk; except in urgent cases we will warn you first and give you a chance to fix the problem. After an account is closed we delete its data as described in the privacy policy. Export anything you want to keep before then: every Nipa clone holds the data you have synced.

Availability and liability

We work to keep the service available and your data safe, but as an early-access service run by one person, it may have downtime, bugs or breaking changes, and it is provided without warranties beyond those the law requires. Keep your own copies of important work.

To the extent the law allows, we are not liable for indirect or consequential damages, lost profits or lost data, and our total liability is limited to the amount you paid for the service in the 12 months before the claim, or EUR 100 if that is higher. Nothing in these terms limits liability for intent, gross negligence, death or personal injury, or rights that consumers have under mandatory law.

Changes

We may update these terms. For material changes we will email account holders at least 30 days before they take effect. If you do not agree, you can close your account before then; continuing to use the service after that date means you accept the new terms.

Law and disputes

These terms are governed by the laws of Indonesia. Before going to court, please contact us so we can try to resolve the issue. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim there.

Contact

Questions about these terms go to support@nipalab.com.

Terms of service